Iris Lewis 549 Twin Willow Lane Wilmington, NC 28405 Dear Ms. Lewis, This letter is in response to your request for the 1.------- of the air conditioning unit you purchased on June 7.
We’re sorry you experienced a malfunction with your device, and we are happy to send you a new model as quickly as possible. 2.-------, in accordance with the warranty, you are required to send a copy of the receipt first.
Once we receive 3.-------, we can process your request, which will take about ten business days.
The receipt can be sent to Warranty Services; P.O. Box 1029; Wilmington, NC 28405. If you have any questions about the process, do not hesitate to call us at 1-800-555-0683.
Sincerely, Emily Mendez Warranty Services, Durham Appliances |
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