James Bassett 4602 Lake Road Camden, NJ 08102
Dear Mr. Bassett,
We have received your letter about the Hale-KRT electronic razor you purchased 1. ------- us. I’m sorry to hear that your razor is no longer functioning properly. Unfortunately, the copy of the receipt you provided showed that the purchase date was more than two years ago. Therefore, the warranty on this product is no longer 2. -------. As a result, we cannot send you a new device as you requested. The best option at this point would be to 3. ------- the device. We recommend using one of our certified technicians to guarantee that genuine Hale components are used. Thank you for being a Hale Electronics customer, and let us know if there is any way we can serve you in the future.
Regards, Judith Carrow Customer service department, Hale Electronics
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