[12월 28일 학습메일] 토마토가 제시하는 2012 토익 만점 코스전략!! 지금 확인하세요^^

2011.12.28 Wednesday No.495 Questions 1-3 refer to the following conversation. What is the problem with the refrigerator? (A) Condensation is leaking from a drainage tube. (B) A regulation device is not working properly. (C) The water dispenser has stopped functioning. (D) It is operating more noisily than usual. What does the woman say she has noticed? (A) An unpleasant odor (B) A change in temperature (C) Spoiled food (D) Water on the floor What does the woman plan on doing? (A) Cleaning out an appliance (B) Calling a repair person (C) Buying a new refrigerator (D) Investigating the problem herself Questions 1-3 refer to the following letter. Isabella Duncan 884 Hillcrest Avenue Cambridge, MA 02142 Dear Ms. Duncan, On behalf of the management team at Home Fashions, I would like 1.------- an apology for the disappointing experience you had at our store. According to your letter, you were treated rudely by a sales associate when you inquired about out of stock merchandise.  I want you to know that the actions of that particular individual in no way 2.------- the professional standards that we expect from our employees. The employee has been put on probation and will receive additional customer service training as a result of this incident. We appreciate your bringing this matter to our attention, as it gives us the opportunity to improve our overall service. Please accept our sincerest apologies along with the enclosed gift certificate for 15% off your next purchase. I hope this 3.------- our commitment to keeping you as a loyal customer. Regards, Millie Palmer Customer Service Representative, Home Fashions (A) extension (B) extending (C) to be extended (D) to extend (A) assume (B) reflect (C) exclude (D) dedicate (A) relieves (B) prospers (C) demonstrates (D) observes You’re recruiting an accountant, aren’t you? 회계사를 모집하고 계시죠, 그렇죠? [by의 주요 용법] 수단 / 행위자 (~에 의해) be written by be made by 4G 스마트폰 출시(4G Smartphones Hit the Market) [자소서 컨설팅] 자기소개서 작성시 이렇게 해라! [파란만장면접후기] 인터넷도서 MD 면접후기 [취업성공기] 자신감, 긍정, 마음의 여유로 최종 1승! [특강후기]토마토 캠퍼스 특강 [특강후기]이미지메이킹 전략 특강 [특강후기]교보 강남점오프특강 [GENERAL] 영어 기본기 쌓기 제1단계: 불규칙 동사 외우기! [TOEIC] 분사 문제 쉽게 풀기 [TOEIC] ~ing로 끝나는 명사 토익 파트별 공략 Part 6 읽으면서 배우는 영문법 영어 리스닝 왕기초 김진우 회원님께서는 2008-10-23 에 회원가입을 하셨으며, 회원가입 또는 회원정보 수정시 메일 수신을 동의하셨습니다. 메일 수신을 원치 않으시면 수신거부를 클릭해 주시기 바랍니다. 본 메일은 정보통신망이용촉진및정보보호 등에 관한 법률 및 시행규칙을 준수한 발신전용 이메일로서, 회신이 불가능 하오니 문의가 있으신 분은 고객만족센터를 이용해 주시기 바랍니다.