Alton Novak 2185 Oakwood Avenue New York, NY 10021
Dear Mr. Novak,
This is a courtesy email to inform you that your frequent flyer miles with Willow Airlines are about to expire. As specified in our Flyer Rewards membership program regulations, accumulated miles expire after 12 months of inactivity on the account. Your current account balance is 15,385 miles and these miles are valid until December 3rd.
You can keep your mileage from expiring by booking a flight on Willow Airlines. Simply visit our website and search for a flight from the homepage. If you are unable to book a trip with us at this time, you can still take action to avoid the loss of your miles. You can apply for our Willow VIP Credit Card and earn one mile for every dollar you spend. You can also earn miles by shopping with one of our many partners. Be sure to present your Flyer Rewards number when making a purchase so that your account is properly credited. Allow 4-6 weeks for the mileage to appear in your account.
In addition to the mileage statement you receive every month, you can view the most up-to-date details by checking your account online. If you have further questions, our customer service department is happy to assist you in anything you may need.
Thank you,
Lee Ferrell Customer Service Department, Willow Airlines
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