Bedford Internet Services 1568 Marigold Lane Miami, FL 33169 November 16th My name is Claire Wagner and I have been a customer of yours for about three years now. On November 14th, I received a letter from your accounting branch which indicated that I had a 1.------- in the amount of $117.50 on my account (#58592). I am writing to inform you that information is incorrect and to ask you to remedy the situation as soon as possible. On November 3rd, I mailed in a check for $100, which was the amount needed to pay off the account in full. According to my bank, this check was cashed on the 7th of November, so I can 2.------- to you that the payment had been made before the due date. Also, a late fee of $17.50 has been added to my account, but as stated above, my most recent payment was not late. Please double-check your records 3.------- you can correct this error as soon as possible. If you would like a copy of the cleared check, please let me know and I can get one from my bank. Thank you, Claire Wagner |
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