Customer Service Department Roxbury Electronics 4784 Woodland Terrace Rancho Cordova, CA 95742 Date: July 15th To whom it may concern: I would like to make a complaint about an MP3 player I recently purchased at your store. I received the product on July 2nd and it appeared to be in working 1 ------- . However, whenever I used the product, it seemed to heat up very quickly. Also, whenever I used it for extended periods of time, it would emit a 2 ------- odor. After about a week of use, I noticed a small amount of chemical liquid leaking from the casing. Concerned about the health risks, I asked a friend of mine test the liquid. My suspicions were confirmed because he found the substance to be quite 3 -------. I am very disappointed with the quality of this product and expect a full refund. Sincerely, David Kline |
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