July 22, 2008 Craig Jones Apt. 12G, Vertigo Building, CBD Sydney, Australia Dear Mr. Jones: I'm sorry to inform you that your cellular phone account with Aussie Mobile has been suspended. Please be aware that this is the standard policy when a customer falls --------- on a payment. 1. (A) back (B) after (C) behind (D) following According to our records, your payment for the month of June was expected on July 13, so it is now more than 1 week overdue. The balance currently remaining on your account is $121.45. You can find a breakdown of the --------- on your account attached to this letter. If you intend to dispute any of the details listed there, 2. (A) charges (B) receipts (C) prices (D) rates you should contact our billing department on 1800-662-113. Once we have received and processed this payment, your account with Aussie Mobile will be reactivated. You remain a ------- customer and we sincerely hope that you are able to settle 3. (A) reliable (B) valued (C) prospective (D) functional your account and continue using our services. Yours, Carla Bingham, Account Manager Aussie Mobile
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